Where do I go for help?

Consumers frequently call us for help about the following topics that do not fall under the jurisdiction of the Florida Office of Financial Regulation. However, other state and federal organizations may regulate these areas or offer helpful information.

Don't see your topic listed below? Visit the Florida Department of Agriculture's A-Z Resource Guide or the Federal Trade Commission's Consumer Information section.

Appraisal Professionals - Regulated by the Florida Department of Business and Professional Regulation, Division of Real Estate.

Buying & Financing a Car Federal Trade Commission, Consumer Information Florida Attorney General's Office, Consumer Protection, Buying a New Car

Credit Reports - Review your credit report for errors or inaccuracies. Consumers may receive a free copy of their credit report once every 12 months from each of the three major credit agencies (Equifax, Experian, and Transunion). Visit the Federal Trade Commission for more information.

Debit & Credit Cards FDIC Consumer News, Credit Card Holders FDIC Consumer News, Consumer Protections on Credit Cards Federal Reserve System, Consumer's Guide to Credit Cards Federal Reserve System, Overdraft Rules for Debit and ATM Cards

First Time Homebuyers U. S. Department of Housing and Urban Development (HUD) HUD, Buying a Home HUD, 100 Questions & Answers About Buying a New Home

Foreclosure Assistance & Avoidance U. S. Department of the Treasury, Making Home Affordable HUD, Avoiding Foreclosure HUD, Approved Housing Counselors If you are not in foreclosure: NeighborWorks National Foreclosure Mitigation Counseling Florida's Hardest Hit Fund If you are in foreclosure: - Residential Mortgage Foreclosure Mediation Program If you are unemployed or underemployed and need financial assistance: - Florida Housing Finance Corporation (Florida Housing)

ID Theft - Federal Trade Commission, Fighting Back Against Identity Theft

Insurance Professionals - Regulated by the Florida Department of Financial Services, Division of Agent and Agency Services.

Mortgages Federal Reserve System, Mortgages HUD, Reverse Mortgages for Seniors Federal Trade Commission, Reverse Mortgages

National Banks - Regulated by the Office of the Comptroller of the Currency.

Real Estate Professionals - Regulated by the Florida Department of Business and Professional Regulation, Division of Real Estate.

Vehicle Repossessions - More information is available at the Florida Attorney General's Office, Consumer Protection page.